*Please be advised that pricing excludes a $5 service charge, which covers spa amenities, thorough cleaning, and credit card transaction fees. This $5 fee will be waived for clients who opt to pay in cash.
Your appointment is very important to the team members of Kume Spa, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations. Late cancellations will be subject to a fee of 50% of your scheduled treatment.
COVID-19 is a foreseen event and we require proof of a positive result 24 hours prior to your appointment to receive any sort of refund or make changes.
Missed Appointments or “No-Shows” will be charged the full amount of the original service booked. Late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.
Kume Spa always welcomes any and all walk-ins upon availability.
To secure your requested spa time and treatments, we recommend you schedule an appointment in advance due to the popularity of the services. Credit card details are required for booking.
If you will be attending the spa with a voucher, it is a good idea to mention it so that the spa can advise you of any policy that may affect its use.
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