Contact Us
We love to hear from You!
Location:
614 Grand Ave Suite B
Oakland, CA 94610
Telephone: (510) 735-9868
Email: reservations@kumespa.com
Hours of Operation:
Monday – Sunday: 10:00AM – 10:00PM
Call Recording Notice:
When you call our business, your conversation may be recorded for training,
quality assurance, and compliance purposes.
CANCELLATION POLICY:
Your appointment is very important to the team members of Kume Spa, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations. Late cancellations will be subject to a fee of 50% of your scheduled treatment.
COVID-19 is a foreseen event and we require proof of a positive result 24 hours prior to your appointment to receive any sort of refund or make changes.
Missed Appointments or “No-Shows” will be charged the full amount of the original service booked. Late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.
APPOINTMENT BOOKING
Kume Spa always welcomes any and all walk-ins upon availability.
To secure your requested spa time and treatments, we recommend you schedule an appointment in advance due to the popularity of the services. Credit card details are required for booking.
If you will be attending the spa with a voucher, it is a good idea to mention it so that the spa can advise you of any policy that may affect its use.
Join our Community.
Stay connected with Kume Spa for wellness tips, exclusive offers, and updates on new treatments. Sign up today and be part of a community that values self-care and balance.